STANDARD TERMS AND CONDITIONS OF SALE
Wake n Travel
- Booking & Payment
- All bookings are subject to availability.
- A minimum deposit (as specified in the package) is required to confirm the booking.
- The full payment must be made before the departure date, unless otherwise agreed.
- Wake n Travel reserves the right to cancel bookings in case of non-payment.
- Cancellation Policy
- Client-Initiated Cancellation:
- 30+ days before departure: 80% refund
- 15–29 days: 50% refund
- Less than 15 days: No refund
- Company-Initiated Cancellation:
- 100% refund or alternate travel arrangements (client's choice)
- Any non-refundable charges by hotels, transport, or activities will be deducted from the refund.
- Refund Policy
- Refunds (if applicable) will be processed within 7–10 working days.
- Mode of refund will be the same as the mode of payment.
- No refund will be given for unused services once the trip begins.
- Changes & Amendments
- Wake n Travel reserves the right to modify itineraries due to weather, road conditions, or any unforeseen circumstances.
- In case of such changes, equivalent alternatives will be provided.
- Any request by the client to alter the itinerary post-booking may incur extra charges.
- Travel Insurance
- We recommend all travelers to have personal travel insurance.
- Wake n Travel is not responsible for any injury, accident, illness, theft, or loss of belongings during the trip.
- Health & Safety
- Clients must declare any medical conditions at the time of booking.
- Wake n Travel is not liable for any health complications arising during the trip.
- Participants must follow the guide/leader's instructions at all times for safety.
- Responsibility & Liability
- Wake n Travel acts only as an agent for transport, accommodation, and activity providers.
- We are not liable for any delays, damage, loss, or expenses due to natural calamities, strikes, or other causes beyond our control.
- Participants are responsible for their personal belongings.
- Code of Conduct
- Misbehavior, harassment, substance abuse, or any activity disturbing other travelers or locals may result in removal from the trip without refund.
- Respect local culture, rules, and fellow travelers.
- Photographs & Media
- Wake n Travel reserves the right to use photos and videos taken during the trip for promotional purposes.
- If a traveler does not wish to appear, they must inform in writing before the trip.
- Jurisdiction
- All legal matters are subject to the jurisdiction of the courts in Kullu, Himachal Pradesh.